As stated in our complaints handling procedure, we will publish quarterly information regarding our complaints handling performance.
2018-19 Q1-Q3 Complaints figures
2016-17 Q1 & Q2 Complaints figures
2016-17 Q3 Complaints figures
2016-17 Q4 Complaints figures
2015-16 Q1 Complaints figures
2015-16 Q2 Complaints figures
2015-16 Q3 Complaints figures
2015-16 Q4 Complaints figures
2014-15 Q1 Complaints figures
2014-15 Q2 Complaints figures
2014-15 Q3 Complaints figures
2014-15 Q4 Complaints figures